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privacy statement

Data Protection & Privacy Notice

We take data protection seriously and we abide by the Data Protection Law 2017.

We believe in full transparency and details of how your data is stored and processed can be found below.

By using our website or holding an account with Officepoint (Guernsey) Limited, you are agreeing for us to hold your personal data to enable us to identify you as a customer, communicate with you and process/deliver/collect goods purchased by you or your company.  


The personal data that we hold includes:-


We value your privacy and can confirm that we would never sell your personal data to a third party.  Our data processors will also keep your personal details protected whilst your order is processed and to facilitate the delivery. 

 

Data Processing for Orders

When an order is processed from our website (SSL encrypted) or by telephone, email or facsimile, it then drops into our back-office system (SSL encrypted cloud based platform) ready for processing and delivery. 
 

Data Processing for Delivery 

Data is transferred onto hard copy delivery notes which are returned to the office as proof of delivery at the end of the day.   The driver delivers to the address shown on the order and customer information is shown here until the delivery/collection is completed.

 

Who is your Data Controller?

Sara Serafin:  saraserafin@cwgsy.net

 

I would like my data deleted what should I do?

 

Simply email saraserafin@cwgsy.net and we will delete this for you.

 

If we change our Data Protection Policy how will you let me know?

 

Should we change our Data Protection Policy in any way, we will post such changes to our website so that you are aware of the information we collect, our use of it, and the only circumstances under which we would disclose it to a third party.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.